Contact Us
To contact us, you can use our contact form, or find your nearest store.
Find an Oscar Wylee store >
Track Your Order
Looking to track your order? If you have received your order number, click the link below to track its progress.
Track My Order >
How to find my prescription?
A basic version of your prescription will be contained in your order confirmation. To obtain a full copy of your prescription, you can contact your Oscar Wylee store.
Find an Oscar Wylee store >
What frames suit my face shape?
Certain frames may be better suited to certain face shapes.
Learn more about face shapes >
Do you accept health insurance?
Oscar Wylee accepts all major Private Health Insurance providers. Visit us for more information.
Learn more about health insurance >
How much does an eye exam cost?
Eye exams may be covered under provincial healthcare. Otherwise, they are $90 or $120 for those in Nova Scotia, Québec or New Brunswick.
Learn more about pricing >
How to cancel or reschedule an appointment?
You can cancel or reschedule an appointment by using the link in your confirmation email, or contacting your OW store.
Find an Oscar Wylee store >
What's your warranty policy?
We have a comprehensive warranty policy to ensure customer satisfaction.
Learn more about our warranty policy >